I can't get the receipt snap on my phone?

Thank you for posting, @bangtidycleaners.

This error can be caused by issues within the app. You can try uninstalling and reinstalling the app to resolve unexpected behaviour on mobile devices and ensure updated security settings are downloaded.

After uninstalling, reinstall the app through this link: How to download the QuickBooks Online mobile app.

Also, you can check the following link to install the app by visiting these links:

• Android app via Google Play.
• iPhone, iPad, and Apple Watch app via the iTunes App Store.
• Get the download link through SMS.

Let me know if there's anything that I can help with your receipts. I'm always here to assist. Have a wonderful day!