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ricus-roets
Nov 11, 2019 12:11 PM UTC
Solved

I can't seem to reconcile a foreign payment against an invoice?

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Ashleigh1Answer
Nov 24, 2021 2:20 PM UTC

Hello Bex, thanks for commenting on this thread, so if it has a 10% difference that is most likely be why it is not finding the match for you as the way the find match works is it does of the date, account and amount and if any of them three or different it will not bring up the match for you. 

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4 replies

GeorgiaC
Nov 11, 2019 12:22 PM UTC

Hey ricus-roets,

 

Are you trying to match a payment in a foreign currency bank account on the Banking For-review screen to an existing invoice?

 

Is the invoice in the same currency as the payment?


Thanks

ricus-roetsAuthor
Nov 11, 2019 12:37 PM UTC

Thanks for your help.

 

It turns out the client created two invoices and the customer paid one amount for both. So QB does not recognize/match the transactions as there is more than 10% difference between invoice value and payment value - good to know!

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