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aza76
May 11, 2021 8:33 AM UTC
Question

I can't send invoice keeps saying check customer email address

Original commenter did not share additional details

3 replies

payment after leaving
May 11, 2021 9:23 AM UTC

Hi aza76 Is the email address a valid email and are you able to send the invoice to yourself as a test to see if you're able to send/receive it?

aza76Author
May 11, 2021 9:26 AM UTC

Hi yes I can send invoice to myself but not customer its keeps saying check email address is correct which it is?

Ashleigh1
May 11, 2021 11:26 AM UTC

Hello Aza76, can you take the email address out of the customer info section and save it then re-add it in again and save it and try send your customer the invoice and see if the same thing again or not. 

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