I can't send invoices. What should I do? I've deleted and reinstalled the app so many times as it says my customers don't exist. How do I speak to someone?

Hello there, @apcoutdooradvert. We'll point you in the right direction to help you send your invoice using the QuickBooks Online (QBO) Mobile app.

Know we see the urgency of this matter and that before we point you to our Customer Care Team. Can we ask if you've already tried deleting and recreating the invoice? If not, try doing so and see if the transaction goes through. If the issue persists, here's how you can contact our support team:

1. Sign in to your QuickBooks Online company.
2. Select Help (?).
3. In QB Assistant, enter the topic you need help with. You can also enter questions.
4. In Search, select Contact Us to connect with a live support agent.
5. Choose a way to connect with us:

• Start a chat with a support expert. Live chat all day, M-F.
• Call us. M-F, 8:00 AM to 10:00 PM and S-S, 8:00 AM to 6:00 PM.

Please see this article for more information: QuickBooks Online Support.

In the meantime, you can consider accessing your company file user the web browser. You can refer to this article to know more about how to create invoices using the web browser: Create invoices in QuickBooks Online.

Furthermore, we're adding these articles to help you manage invoice payments, create personalised sales forms, and keep track of your transactions inside QBO:

• Record invoice payments in QuickBooks Online.
• Customise invoices, estimates, and sales receipts in QuickBooks Online.
• Run reports in QuickBooks Online.

You can inform us here in the Community space about how it goes, @apcoutdooradvert. Rest assured, we'll always be here to respond. Take care.