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Jan 9, 2020 5:58 PM UTC
Question

I cannot print or view my Quickbooks invoice, the Billing/ Subcription page is blank?

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1 reply

JenoP
Jan 9, 2020 7:20 PM UTC

Our Order Status tool is temporarily unavailable, jwillson.

 

This tool is the one that provides the link to your Billing and Subscription page. This is why it's giving you a blank page when opening this section in QBO. 

 

Please contact our phone support team so they can verify your account and provide the subscription invoice to you. Here's how:

 

  1. Go to the Help menu and click Contact Us.
  2. Inform them that you're not able to get a copy of your subscription invoice.
  3. Click Let's talk.
  4. Click Start a chat if you want to get a chat support agent.
  5. Select the Get a callback option if you want to receive a callback from them.

You can always tap on us again if you need anything else. We're always here to help.