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September 30, 2023
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I cannot upload my csv file - QBSE

  • September 30, 2023
  • 1 reply
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Hi,

I have just started using QBSE and am trying to upload a csv with my transactions but I keep getting the same error saying unable to upload and try later. 

I have been through the csv file and made sure all of the data and headings are as required but still no luck.

Please help.

Thank you

Best answer by JessT

Thank you for signing up to QuickBooks Self-Employed, SarahSignsBSL.

 

You're probably following the steps in the article about formatting CSV files in Excel to get bank transactions. Therefore, we'll do the other troubleshooting steps to find out if the behavior is caused by random browser issues.

 

If you haven't done so already, you can sign in to QBSE using a private or incognito browser. This will prevent the reuse of cached data and disable extensions, ensuring that you receive fresh data from Intuit's server when accessing QuickBooks pages.

 

You're able to upload your transactions without issues, you can clear the cached data. If not, please use a different browser so we'll know if this only happens to the one you use or not.

 

Let me know how the instructions work for you. Take care and have a good one.

1 reply

JessT
JessTAnswer
September 30, 2023

Thank you for signing up to QuickBooks Self-Employed, SarahSignsBSL.

 

You're probably following the steps in the article about formatting CSV files in Excel to get bank transactions. Therefore, we'll do the other troubleshooting steps to find out if the behavior is caused by random browser issues.

 

If you haven't done so already, you can sign in to QBSE using a private or incognito browser. This will prevent the reuse of cached data and disable extensions, ensuring that you receive fresh data from Intuit's server when accessing QuickBooks pages.

 

You're able to upload your transactions without issues, you can clear the cached data. If not, please use a different browser so we'll know if this only happens to the one you use or not.

 

Let me know how the instructions work for you. Take care and have a good one.

September 30, 2023

Hey Tess,

 

You are an absolute legend. Thank you so much.

 

Have a good weekend

JessT
September 30, 2023

Oh, wow! Your kind words are making me blush, SarahSignsBSL! Thank you so much!

 

I'm so happy that I was able to help you with your concern. If you ever need help with features or anything related to QuickBooks Self-Employed, please don't hesitate to reach out again. Take care and enjoy your weekend, too!