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Jan 14, 2020 7:42 AM UTC
Solved

I don't understand. today i've got an error while trying to save a sales receipt: liability account is required. It never happened before.

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EmmaMAnswer
Jan 14, 2020 9:34 AM UTC

Hello Sitkarev

 

Thanks for reaching out to the Community. Our engineers have advised an  investigation has been raised into this issue and they are working on fixing this now.

 

In the mean time if you are creating transaction in QuickBooks Online you can  choose in the drop down on  the amounts are box 'No VAT' rather than selecting a code in the VAT box, or if adding from the Banking section add using any code and then edit the transaction and change Amounts are to 'No VAT' again.

 

 

Emma

2 replies

EmmaMAnswer
Jan 14, 2020 9:34 AM UTC

Hello Sitkarev

 

Thanks for reaching out to the Community. Our engineers have advised an  investigation has been raised into this issue and they are working on fixing this now.

 

In the mean time if you are creating transaction in QuickBooks Online you can  choose in the drop down on  the amounts are box 'No VAT' rather than selecting a code in the VAT box, or if adding from the Banking section add using any code and then edit the transaction and change Amounts are to 'No VAT' again.

 

 

Emma

SitkarevAuthor
Jan 15, 2020 7:49 AM UTC

thank you. works now