Skip to main content
S
Sitkarev
January 14, 2020
Solved

I don't understand. today i've got an error while trying to save a sales receipt: liability account is required. It never happened before.

  • January 14, 2020
  • 1 reply
  • 0 views
Original commenter did not share additional details
Best answer by EmmaM

Hello Sitkarev

 

Thanks for reaching out to the Community. Our engineers have advised an  investigation has been raised into this issue and they are working on fixing this now.

 

In the mean time if you are creating transaction in QuickBooks Online you can  choose in the drop down on  the amounts are box 'No VAT' rather than selecting a code in the VAT box, or if adding from the Banking section add using any code and then edit the transaction and change Amounts are to 'No VAT' again.

 

 

Emma

1 reply

E
EmmaMAnswer
January 14, 2020

Hello Sitkarev

 

Thanks for reaching out to the Community. Our engineers have advised an  investigation has been raised into this issue and they are working on fixing this now.

 

In the mean time if you are creating transaction in QuickBooks Online you can  choose in the drop down on  the amounts are box 'No VAT' rather than selecting a code in the VAT box, or if adding from the Banking section add using any code and then edit the transaction and change Amounts are to 'No VAT' again.

 

 

Emma

    S
    SitkarevAuthor
    January 15, 2020

    thank you. works now

    Terms & ConditionsAccessibility statement