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April 22, 2020
Question

I had a QB sub two years ago and have now activated my account again but I am unable to see information and invoices etc for the company i was previously using it for?

  • April 22, 2020
  • 1 reply
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1 reply

MarsStephanieL
April 22, 2020

Hi there, jamesglover1969.

 

In QuickBooks Online, you can access to your company data within 12 months upon cancellation. If you wish to access or review your taxes, you can reach out to Her Majesty's Revenue and Customs (HRMC).

 

I added an article with additional information on this, such as length of time our system stores your data: What happens to my QuickBooks Online data after I cancel?

 

Please don't hesitate to let me know if you have other concerns. I'm here to help. Take care.