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Mar 20, 2020 10:04 AM UTC
Question

I have an already raised invoice that I can not open it goes grey and box comes up saying it can not be opened at this time,,, contact customer service

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1 reply

Mar 20, 2020 10:18 AM UTC

Hello Tonib1, 

 

Welcome to the Community page, 

 

Can you try clearing your cache and cookies, close the browser down then re-load it and see if the invoice opens up correctly and not greyed out? 

 

Let us know how you get on.