Skip to main content
Q
qbdt_juliehawort
April 18, 2024
Question

I have an error message when invoicing 'select at least one way to get paid'. I haven't seen this before despite invoicing regularly.

  • April 18, 2024
  • 2 replies
  • 0 views
Original commenter did not share additional details

2 replies

D
dreigiau
April 18, 2024

Same (intermittent) issue! If you use DD, check if your mandate list can be viewed - might be related.  

E
ErwinQ
April 18, 2024

Hello everyone,

 

There's also a report we received from another user regarding the error you've mentioned. In order for you to be added as affected by the said issue, I highly recommend contacting our support team. Rest assured this will be reviewed by our product engineers. 

 

Here's how you can contact our Support team:

 

  1. Click Help. Then, Contact Us.
  2. Enter "talk to a human," then click Continue.
  3. Choose to either Chat with us or Have us call you.

 

Let me add these resources to help you manage your transactions once your concern is already resolved:

 

Record invoice payments in QuickBooks Online

Record and make bank deposits in QuickBooks Online

 

If you have any questions or need further assistance about managing your transactions in QuickBooks Online, feel free to visit this page and add comments. I'm here to help. Have a great day!

D
danhare10
April 23, 2025

I now have the same issue.

 

I have already contacted Quickbooks about the link to editing Invoices being broken, so I cannot personalise my invoices. There is no option to click anything next to payment options.

 

This is on top of an awful migration from Quickbooks Self Employed to Quickbooks online where all of my previously paid invoices are now showing as unpaid.

 

I have been waiting for a response from your team about this for over a month now. I'm getting absolutely nothing for my money from you now. Joke company.

S
Sharon Hunt
April 23, 2025

Same here Danhare 😞

Can't customise or send invoices.

Very poor!

Terms & ConditionsAccessibility statement