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xana_carla
November 24, 2022
Question

I have an existing profile which seems to be erased. I need to retrieve those invoices please.

  • November 24, 2022
  • 1 reply
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1 reply

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payment after leaving
November 25, 2022

Hi xana_carla Are you referring to you being unable to access an account that you have with us? 

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xana_carlaAuthor
November 25, 2022

My subscription ran out and when I resubcribed, my profile was gone.  Attached is an invoice generated by Quickbooks,

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Ashleigh1
November 25, 2022

Hello Xana_carla, that screenshot you have sent in is not an invoice receipt for a subscription that looks like an invoice you have sent to a customer.

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