Skip to main content
Feb 5, 2024 3:29 PM UTC
Question

I have an old invoice for a customer that I need to write off as a bad debt.Tried using the w/off feature but it doesn't work as the discount amount is higher?

Original commenter did not share additional details

1 reply

Feb 5, 2024 3:56 PM UTC

Hello Userkacey-chapman, thanks for posting on the Community page, if you have a look at this article it tells you all the steps on how to write bad debt off in Quickbooks online.