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ben-robinson3
January 9, 2023
Question

I have attached photo of various receipts but when I open the expense and click on uploaded jpg, nothing show in the tab that opens

  • January 9, 2023
  • 1 reply
  • 0 views
It's going to be a nightmare to see which aren't showing properly yo redo.

1 reply

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GeorgiaC
January 9, 2023

Hi ben-robinson3, thanks for joining the QB Community - this sounds unusual, and we'd like to take a closer look at this for you. Does the attachment appear blank when viewing this on more than one web browser and incognito browsing window? You can access the incognito window by pressing Ctrl + Shift + n in Chrome or MS Edge, or ⌘ + Shift + n if using a Mac. 🙂

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ben-robinson3Author
January 10, 2023

This is trying to open with Firefox

https://intuit-qbo-prod-15.s3.amazonaws.com/193514533519469/attachments/a32c33d4-385d-48f7-b0fa-2b5912989ccbIMG_8204.JPG?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20230110T163135Z&X-Amz-SignedHeaders=host&X-Amz-Expires=900&X-Amz-Credential=AKIA3V3MBG4KEF3MXKGR%2F20230110%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=1283689e57633f4af8426398bcd969815219fbefcc9dfcdab4c1c7afd35926d5

 

results in Firefox say "cannot be displayed as it contains errore."

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ben-robinson3Author
January 10, 2023

Appears white screen in incognito browsing in Chrome. Hopethis helps. This is a huge problem for me!

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