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Apr 29, 2019 10:40 AM UTC
Solved

I have created invoices and they have been paid, I have linked to the bank and matched the payments, but they are showing up twice on my VAT return?

Original commenter did not share additional details
TaliaIAnswer
Apr 29, 2019 1:22 PM UTC


Hello Lynn,

 

That would suggest that a payment has been made on the invoice manually, and then also added from the bank feed - in any case, you will need to delete the deposits as these are the duplicates. You can do this by opening the deposit and selecting More at the bottom of the window, then delete.

 

Thanks,

 

Talia

5 replies

Apr 29, 2019 11:42 AM UTC

Hello lynnribbleltd,

 

Welcome to the Community - thank you for your question!

 

Is one showing as an invoice, and another showing as a deposit, or do they both show as invoices?

 

Thanks,

 

Talia

Apr 29, 2019 12:56 PM UTC

Hi Talia

 

Yes, one showing as invoice and one showing as deposit.

 

Lynn

TaliaIAnswer
Apr 29, 2019 1:22 PM UTC


Hello Lynn,

 

That would suggest that a payment has been made on the invoice manually, and then also added from the bank feed - in any case, you will need to delete the deposits as these are the duplicates. You can do this by opening the deposit and selecting More at the bottom of the window, then delete.

 

Thanks,

 

Talia