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November 29, 2022
Question

I have deleted my open invoices. How do I retrieve them

  • November 29, 2022
  • 1 reply
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1 reply

MaryLandT
November 29, 2022

Retrieving deleted invoices isn't an option in QuickBooks Online, ainsworthneil-ao.

 

You need to re-create them manually and use the Audit log feature to get the details of the deleted invoices. Here's how to use the tool.

 

  1. Click the Gear icon at the top, then pick Audit Log under Tools.

    2. From the Filter drop-down, choose the appropriate User, Date and Events filter, then Apply.
    3. Locate the deleted transaction. To easily find deleted transactions, use the browser search Ctrl + F and type deleted.
    4. Select View under HISTORY column.

    5. Under the EVENT column, you'll see all the information.

 

You may visit this article for more information about how to recover the details: Restore deleted transactions. Once done, you can now re-create the invoice as new with its original transaction date. 

 

Wants to see the total outstanding balances and how long invoices are past due? You can run the Accounts Receivable Ageing Summary report. Check out this article for the detailed steps: Learn how to create and customise accounts receivable ageing reports.

 

Thank you for contacting us here in the Community forum. Looking forward to serving you again if you have additional questions about retrieving deleted invoices.