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November 25, 2024
Question

I have moved and I have updated my address but my old address is still showing on my invoices.

  • November 25, 2024
  • 1 reply
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    1 reply

    November 25, 2024

    We'll review your Account and settings to make sure the right address is filled in for both the Company address and Customer-billing address sections, skkphotography. I'll guide you through the steps so you can complete this task on time.

     

    1. Click the Gear icon at the upper right corner and choose Account and settings.
    2. Select the Company tab and go to the Contact info section.
    3. From there, check the address entered in the Company email section and Customer-facing email (Address where customers contact you or send payments. Shown on sales forms) section.
    4. Press the Save and Done button.

    If everything looks good, go ahead and generate an invoice to verify the address listed in the sales entry. If it still displays the old address, navigate to the Content tab to make the necessary update. Here's how:

     

    1. Navigate to the Gear icon in the upper right and Custom form styles.
    2. Look for the master template and click the Edit link under the Action column.
    3. In the Content tab, click on the first part of the template to show more details.
    4. Select the Address option, and review the information listed in the fields. If necessary, update the address entered in the boxes.
    5. Click Done for the changes to take effect.

    Check these links for more details on how to customise your sales forms, including changing the data and layout, as well as updating your business name and address:

    Stay in touch if you have other accounting-related concerns or questions about managing invoices. We'll get back to ensure you're well taken care of.