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December 10, 2020
Question

I have two transactions to be posted to two expense accounts. However for some reason both transactions will not get accepted when I try to post to the correct expense ac

  • December 10, 2020
  • 1 reply
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1 reply

AlexV
December 10, 2020

Good to see you here, ma-sims-hotmail-.

 

I'd like to know what exactly is the error message or pop-up you encountered when creating them. I created expense transactions and it works just fine.

 

Also, you'll want to perform some troubleshooting steps to fix any browser-related issues. Let's start by using an incognito window and create the transaction from there. Here are some of the shortcut keys:

  • Chrome: Ctrl + Shift + N
  • Firefox: Ctrl + Shift + P
  • Safari: Command + Shift + N

Also, let's clear the cache since it causes issues in QuickBooks Online. In addition, you'll want to make sure that the browser you're using is updated or use a different one.

 

Check this link for more details: Enter and manage expenses in QuickBooks Online.

 

I'll be here if you need anything else. Wishing you all the best!