Skip to main content
S
simon-cruickshan
January 26, 2021
Solved

I'm trying to post an invoice from a supplier from Germany, I cant record this using PVA 20% as QB states that there is an error calculating the tax.

  • January 26, 2021
  • 1 reply
  • 0 views
Original commenter did not share additional details
Best answer by emmam6

Our engineers are still working to fix this issue, CwrwFi.

 

Since the workarounds don't work on your end, I'd recommend reaching out to our Phone Support team so you'll be guided on the best alternative ways on how we can enter a transaction using the 20% PVA.

 

Here's how:

 

  1. Click the ? Help icon.
  2. Enter Talk to a human.
  3. Select Contact a human.
  4. Click Live Chat / Call me back.

 

I've also added this guide when adding and editing VAT rates: Set up and edit VAT settings, VAT codes, and VAT rates.

 

We appreciate your patience while we're working to have this issue a permanent fix. Keep safe!


Hello Community Users, We just wanted to pop in and update this thread. The PVA codes should now be working as expected. The PVA codes post to box 1 and box 4. They will  increase the VAT due and also the VAT reclaimed, and  effectively cancel out each other. The overall VAT due amount (box 5) will not change. Boxes 1, 4 and 7 will increase. Any questions feel free to add them here, we'd be happy to help.

1 reply

A
Ashleigh1
January 26, 2021

 

Hello Simon-Cruickshan, 

 

Welcome to the Community page, 

 

We are aware of this issue currently and we are working on getting this resolved as quickly as possible, 

 

The workaround is- 

 

  1. Use the 20% RC MPCC code, and note the transaction to change back to the correct code once resolved.
  2. Use No VAT, and note the transaction to change back to the correct code once resolved, and to create an exception if required.
C
Clare Prentice
February 12, 2021

I'm wondering when you think that the PVA Tax Code issue will be resolved - as we're now in the middle of February and I am sure that we're not the only company whose EU supplier bills are mounting up - the longer we wait for the issue to be resolved, the more work it will take to manually correct all of the temporary tax codes we've been inputting. I'm also conscious it's getting closer to our year end and we could really do with this resolved well in advance of this.

 

I look forward to an update.

 

Kind regards,

Clare Prentice

    A
    Ashleigh1
    February 12, 2021

    Hello Clare, we don't currently have a fixed date yet, but it is currently getting worked on. Soon as we get any update we will let our customers know.  

    Terms & ConditionsAccessibility statement