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Nov 12, 2020 8:09 AM UTC
Question

I'm writing an invoice but its saying its already paid?

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1 reply

Nov 12, 2020 8:25 AM UTC

Hi steve-pegasus-bu We'd be grateful if you can check the settings to see if you have the automatically apply credits activated. Select the cog/gear icon > account and settings > advanced > automation. Please de-activate this option and then return to the invoice and delete the payment attached to it.