I send my invoices from quick books. It tells me they have been sent. Out off 50 sent customers not getting them. Major problems using quick books over 4 weeks no fix

Hey there, @usercraig.
 

I really appreciate you for making the effort to be here to share your concern with us. We're here to ensure you can get those invoices sent out.

First off, you'll want to ask your customers to check their junk mail and spam folders. If they can't find the email, clear and then re-enter your email address.

Here's how:

1. Go to the Gear icon.
2. Under Your Company, choose Account and settings
3. Select Company, then select the edit icon in the Contact info section.
4. Clear the Company email field and enter the desired address as is, even if it appears correct. Be sure not to use any extra characters or spaces before, within, or after the address you enter.
5. Select Save, then Done.

Then, send yourself a test transaction. If you still don't receive the email, try using a different email address with a different domain. For instance, if you're using Gmail, try Hotmail or Yahoo instead. You can also find additional troubleshooting in this article Solutions When Customers are Not Receiving Emails.

If none of these steps worked, I recommend reaching out to our Customer Care Support team. They can take a closer look at this issue and raise a ticket to our engineering team, if necessary.

Here's how:
 

1. Click the (?) Help icon in the upper right-hand corner of the Dashboard.
2. Select Talk to a Human.
3. Enter a short description of your concern and press Enter.
4. Click I still need a human.
5. Select Contact Us to connect with our live support.
6. Choose Get a callback.
   

In the meantime, you can send the invoice manually by selecting Print/Preview, downloading the PDF, and sending it via your own email.

Visit me here again in the Community and keep me posted on your progress with this invoice delivery issue. I'm determined to help you succeed.