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May 30, 2019 4:48 PM UTC
Solved

I set up custom invoicing then changed my mind & reset company setting to non-custom. When I create a new invoice, still get a number that is based on last custom number

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JamesC
JamesCAnswer
May 30, 2019 5:14 PM UTC

Hey Giles1,

 

Turn back on Custom Invoice numbers, Create your next invoice and then change the custom number to the next number in a "standard" chain of invoice numbers - If you save this transaction, and then turn off custom transaction numbers - It should pick up as the next number in the standard chain.

 

Let me know If this gets it to continue through the standard invoice numbers - tested it on mine, and it did work; albeit I created about 5 invoices before turning custom numbers back off.

3 replies

JamesC
JamesCAnswer
May 30, 2019 5:14 PM UTC

Hey Giles1,

 

Turn back on Custom Invoice numbers, Create your next invoice and then change the custom number to the next number in a "standard" chain of invoice numbers - If you save this transaction, and then turn off custom transaction numbers - It should pick up as the next number in the standard chain.

 

Let me know If this gets it to continue through the standard invoice numbers - tested it on mine, and it did work; albeit I created about 5 invoices before turning custom numbers back off.

giles1Author
May 31, 2019 1:37 PM UTC

Thanks James. Worked perfectly. Much appreciated!

JamesC
May 31, 2019 1:46 PM UTC

Ah, That's Excellent news @giles1

 

If you come across any other questions, don't hesitate to send them over to us.

 

Have a fab weekend.