I used the receipt snap facility and all the snaps are still processing. Took them over 12 hours ago. Anyone know why it’s taking so long? Thanks

Welcome to the Community, @Robert11.

Unexpected behaviors in QuickBooks Online (QBO) Mobile can be brought about by issues. To fix this, try uninstalling and reinstalling the app to ensure updated security settings are downloaded.

The steps to reinstall the app may differ depending on the Operating System (OS) you're using. Please refer to this article for further guidance: How to download the QuickBooks Online mobile app.

You can also install the app by visiting these links:

• Android app via Google Play.
• iPhone, iPad, and Apple Watch app via the iTunes App Store.
• Get the download link through SMS.

Once done, try to use the Receipt snap feature again to double-check. Just in case, I'll add this article for future reference: Capture and categorise receipts and bills.

Leave a comment below if you have any other issues or concerns, and I'll get back to you right away. I'm always here to help. Have a good one!