Question

I've marked an invoice paid by mistake how do I reverse this?

Original commenter did not share additional details

Hi andywrightacl-gm!

You can simply delete the payment. I'm here to show you how to do it.

Once deleted, the invoice will be marked as unpaid agian. Please follow these steps on how to delete it:

If you can't find the payment entry, simply open the invoice and click the payment made hyperlink under the PAID status.

Also, you'll want to check these articles on how to search and edit a transaction in QuickBooks Online:

In addition, you'll want to connect your bank so that once the transactions are downloaded, you can simply categorise and match them.

Leave a comment below if you need anything else. Take care always!

It's deleted the whole invoice now not just the payment.

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