I’ve snapped a supplier receipt and hit “use receipt” expecting automatic display of info with receipt but nothing! Am I missing something?

Thanks for checking this with us, graemehmackie.

We can try some browser troubleshooting steps to get rid of this message. You can use a private window to see if you'll get the same result when using the receipt.

Below are the keyboard shortcuts that you can refer:

• Google Chrome: press CTRL  + Shift + N
• Mozilla Firefox: press CTRL  + Shift + P
• Safari: press Command + Shift + N

If it works there, go back to your original browser and clear the cache. This is to make sure your browser functions more efficiently. Should this not work in a private window, it would be good to try other supported browser to help narrow down the cause of this unexpected behavior.

You can also have this article to learn more about managing receipts in the Receipts tab.

Let me know the results. I want to make sure everything's working fine. Wishing you a good one.