Skip to main content
October 1, 2023
Question

I've updated my address on Quickbooks but my old address still appears on my invoices - what is going wrong?

  • October 1, 2023
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

JessT
October 1, 2023

Hi aisha,

 

I understand the inconvenience you're experiencing with your address not updating on your invoices. Let's resolve the issue and find out what might be causing this problem.

 

In QuickBooks, there are two types of addresses: the Company address and the Customer-facing address. The Customer-facing address is the one that appears on your sales forms, such as invoices. To ensure that your invoice displays the correct address, you need to update the Customer-facing address. Here's how you can do it:

 

  1. Go to the Gear icon.
  2. Choose Accounts and settings.
  3. Under Company, go to the Address section.
  4. Update the Customer-facing address.
  5. Click Save and Done.

 

By following these steps, you can ensure that your invoice displays the correct address. If you have any further questions or need additional assistance, please let me know.