Skip to main content
J
Jenner-Constructi
August 22, 2019
Solved

Im reconciling my Q/Bs. I overpaid an Invoice by 2p. My Q/Bs amount is correct. Ive tried to put a credit in but it didnt work.

  • August 22, 2019
  • 1 reply
  • 0 views
Original commenter did not share additional details
Best answer by Jenner-Constructi

The bank statement shows 2p over, my Q/B amount is correct.  This was from last year so I would have to check if it was credited?  I'm not too worried about the credit, I just need to get my reconciliation done asap. 

1 reply

E
EmmaM
August 22, 2019

Hello Jenner-Constructi

 

You can adjust the amount received to be the correct  amount including the 2p overpaid.It will then create an unapplied payment for the 2p.Which  you can then use to credit a future bill or if you have been refunded mark the refund against.

If you put the credit note in for the 2p for example do you have 2p on your bank statement paid out?If not it is best to put the amount paid on the bill  as the amount paid  in full out of bank so that should then reconcile.

 

Has the supplier refunded you back the 2p or are you using that as a credit on a future invoice?

 

Emma

 

 

J
Jenner-ConstructiAuthorAnswer
August 22, 2019

The bank statement shows 2p over, my Q/B amount is correct.  This was from last year so I would have to check if it was credited?  I'm not too worried about the credit, I just need to get my reconciliation done asap. 

E
EmmaM
August 22, 2019

Hi Jenner-Constructi

 

If you do a credit note it will not show on the reconcile page.From what you have said I take it your reconcile is out by 2p? A credit note will not show on the reconcile screen as the bank account is not impacted by the transaction only the creditor and expense account..The QB bill amount paid would not be correct is in the amount you actually paid from your bank if you paid 2 p over the amount of the bill?Could you provide a screenshot showing the bill on the supplier section  and your reconcile screen.

 

Thanks

 

Emma

Terms & ConditionsAccessibility statement