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geriko
Mar 3, 2023 10:42 AM UTC
Question

Import transactions not working

Hi there,

 

Continuing on with the horrible experience of this software so far, now I can't import a CSV of older transactions for my current account. No information given other than it's failed. Any reason this might be? I'd really rather not having to manually add these. 

2 replies

GeorgiaC
Mar 3, 2023 11:34 AM UTC

Hi geriko, we'd like to make sure that you're able to import the historical transactions - do you see any option on screen to override the error and continue with the upload, and is the error the same on more than one web browser? 

Fiat Lux - ASIA
Fiat Lux - ASIA
Mar 3, 2023 1:00 PM UTC

@geriko 

Use the trial version of csv2qbo converter tool to isolate the problem.

https://www.moneythumb.com/?ref=110

 

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