Invoice delivery fault despite correct email for customer. Has anyone experienced this issue? I've had this with different customers and I suspect the issue is with QB?

 

I'd like to share some details about this invoice delivery issue you're experiencing in QuickBooks Online (QBO).

 

May I know what you mean by invoice delivery fault? Did your customer fail to receive the invoice despite using the correct email? If so, this is a reported issue. Our Engineering Team is looking into it and is working to implement a solution that will resolve this. Otherwise, you can check out the solutions from this article to fix this: 3 solutions for you when customers aren't receiving your emails.

 

I've added this article to learn more about how to personalise and add specific info to your sales form: Customise invoices, estimates, and sales receipts in QuickBooks Online.

 

Please let me know how else I can help you with your invoices. I've got your back and am always happy to help. Have a good one!