Invoice not being received by clients when sent through QuickBooks

I've got your back, @davejlaws33.

We recognize the frustration of not being able to use this task as anticipated and the importance of resolving this as soon as possible.

We have an ongoing issue with outgoing emails, like invoices, being blocked or marked as spam by recipients in QuickBooks. Rest assured that our engineers are working on a solution.

For now, I suggest contacting our support team to add you to the list of affected users. This way, you'll be notified when a fix is available. Kindly check our support hours to get in touch to us at a time that works well for you.

Here’s how:

1. Log in to your QuickBooks Online account.
2. Click the ? Help button at the top right corner.
3. Go to the Search tab, then select Contact Us.
4. Enter a brief discussion with your concern, then click Continue.
5. Choose a way to connect with us: Ask the community, Start a chat or Get a callback.

I've also attached an article for your future reference: Customise invoices, estimates, and sales receipts in QuickBooks Online. This link will guide you through the steps of providing details to your sales receipt.

Kindly note that you're always invited to come by if you have any additional inquiries or concerns. Put them in the comments section and I'll get back to you as soon as possible. Stay safe.