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Nov 4, 2019 3:51 PM UTC
Question

Invoice not visable

several of my customers can't view my invoice and i have to send a PDF copy. am I doing something wrong.

1 reply

Nov 4, 2019 4:39 PM UTC

Hello Anthunter

 

Could you advise what happens when they click on view invoice?Are they getting a blocked message?Are the email address on an outlook or gmail address?Does the same thing happen if you send a test invoice email to your email?

 

Sorry for all the questions it just helps us determine the crux of the issue

 

Emma