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Apr 21, 2022 9:05 AM UTC
Question

Invoice payment confirmation email.

When customers pay an invoice with a BACS transfer, is it posssible to set up an automated confirmation email sent to them once their invoice is marked as paid? Thanks

 

1 reply

Apr 21, 2022 11:33 AM UTC

Hello Torquil, Welcome to the Community! It is not possible to send automatic confirmation emails when the invoice is marked as paid. You can send a receipt by downloading the pdf of the receive payment screen or sending a statement but there is no option to automatically send them at the moment. The only automation available is to send reminders or create re-occurring invoices.