Invoice says can't be added so won't let me anend

I’m here to guide you through the necessary steps to resolve your invoice concern, @havenhomeimprove.

An online platform like QuickBooks Online uses the browser’s cache to run faster. However, this can sometimes become corrupted, that affect the program functionalities and leading to unusual behavior like this.

As your first troubleshooting solution, I’d recommend accessing your QuickBooks account through an incognito or private window for testing. Here are the shortcut keys below for quick navigation:

• Google Chrome: Ctrl + Shift + N
• Safari 11 or newer: ⌘ + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P

From there, try to add an invoice. If you can do it successfully without interruption, get back to your regular browser and clear its cache. Doing this helps the program to run smoothly. You can also use other supported browsers as an alternative. This can help determine if the issue is specific to your current browser.

QuickBooks Online helps you create and transmit invoices that help you get paid faster. To keep records of your sales clear, informative, and connected from start to finish, you can visit the references below:

• How to follow up on past due invoices
• Record invoice payments in QuickBooks Online
  

• Record and make bank deposits in QuickBooks Online

You're always welcome to reply if you need additional assistance managing your invoices or other transactions in the program. I’ll be here anytime.