Invoiced constantly refreshing on the app and unable to load up?

We might need to refresh your QuickBooks Online (QBO) mobile app to refresh the application and get back to working with your invoices seamlessly, @sam215.

I know some troubleshooting steps to help you fix this odd behavior in your mobile app. I'd be glad to walk you through the process.

There are times when the QuickBooks app cache affects its performance. As a result, your invoices are unable to load. You can reset your system to refresh it into the default state. This process plays the same role as clearing the cache from your web browser. To start, follow the steps below.

For an iOS:

1. Go to Settings, then tap General.
2. Tap iPhone Storage, then tap the QuickBooks Online app.
3. Tap Offload App.
4. It will free up the storage without deleting your data.

For an Android:

1. Go to Menu ☰, then tap More Options ⋮.
2. Tap Settings, then Refresh Data.
3. Tap YES to confirm.

Once done, uninstall and reinstall the app to start with a clean slate.

You can see this article to learn more about the limitations: Compare mobile app features.

Moreover, these resources will guide you in tailoring the layout and the update of sales transactions:

• Customise invoices on the QuickBooks Online mobile app
• See what’s new with estimates and invoices in QuickBooks Online

I'm more than willing to help if you have any other concerns with your invoices. I'll ensure your needs are taken care of.