Invoices not being received
At the end of every month for the best part of the year I’ve been sending my invoices to my clients as usual, and although they’re all marked as delivered, I’m having up to 10 clients (so far) not getting the email and I’m having to resend it manually when they tell me it’s not arrived. It’s never the same people, I’ve never had an issue with people not paying, it’s nothing like that, as I’ve even sent dummy invoices to myself and half the time they don’t come through. I’ve been using QB self employed for over a year now but half the time I’m having to have the embarrassing moment of asking clients if they’ve received their bills from me/QB. Anyone know what this issue is and how to resolve it? Or alternatively have a contact number for QB for me to ask someone there? The QB assistant that’s AI doesn’t help, I’ve tried several times to explain and it doesn’t understand the problem. Thanks