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July 18, 2024
Question

It won’t allow me to edit my receipts that Iv taken pictures of, it keeps saying the tax is wrong even it’s not

  • July 18, 2024
  • 1 reply
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1 reply

July 18, 2024

Hello and welcome to the Community, pryce1-hotmail-c

 

We're aware that some iOS users are seeing the following message when snapping receipts on the app: 

 

"Validation failed. Were sorry, QuickBooks encountered an error while calculating tax. Try reselecting the tax rate or reentering the product/service item and saving the form again." 

 

Please confirm if this is the same issue that you are experience so that we can add you to our investigation for updates.