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E
Eszter
September 22, 2023
Question

Journals are not displaying on advanced search in the new enhanced look

  • September 22, 2023
  • 1 reply
  • 0 views

Hi,

In the advanced transaction search no journals are showing when you select the transaction type 'Journal' for any of my clients who has new 'enhanced look' (obviously there are journals)
Is it maybe because the transaction type should be coded as 'Journal Entry'? or some other technical mismatch in the programming?
it is highly disruptive that I cannot look through all the journal entries made or make quick copy etc

thx, Eszter

1 reply

A
Ashleigh1
September 22, 2023

Hello Eszter, thanks for posting on the Community page, If you go into the journals and then click on the little clock top left-hand corner, all previous journals created will show up for you in a list.

 

E
EszterAuthor
September 22, 2023

I'm afraid it doesn't produce any list
the view more takes me back to the empty advanced search list
the drop down window under the magnifying glass also omits ALL journals (I've made new one and it doesn't show up)

G
GeorgiaC
September 22, 2023

Thanks for getting back to us with that info, Eszter

 

Our team have raised an investigation for the journal entries not showing on the advanced search function and via the clock symbol on the updated interface. 

 

This has now been reported by multiple users and we're working to fix. Please await further updates via email - thanks for your patience in the meantime 🙂 
 

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