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user88667
November 15, 2020
Question

Match doesnt show when bank transferred and double entry

  • November 15, 2020
  • 1 reply
  • 0 views

Please see attached file for my snapshot detail

 

1.1 on 10/02/20 Chq account transferred money for $1,900

1.2 on 10/02/20 Gen account received money for $$1,900

 

2.1 on Chq account, after reconciled the account history page shows C on that transaction.

2.2 on Gen account it shows manually added.

 

3. on Gen account, after refresh the $1,900 doesnt show MATCH and the transaction hasnt not reconciled.

 

4.1 on Gen account, after reconciled the account history page shows double entry, one with C one manual 

 

4.2 on Chq account, after refresh the account history page shows double entry, one with C one manual 

 

Thank you for all advice

Yong

 

1 reply

M
Maybelle_S
November 15, 2020

Hello there, @user88667.

 

I can see here that you've posted a question twice, @katherinejoyceO has already responded and shared solutions to this issue. You can browse this link: https://quickbooks.intuit.com/learn-support/en-au/banking/re-please-help-what-to-do-when-the-bank-transfer-didnt-show/01/708887#M979.

 

If you need more help regarding other tasks in QuickBooks Online, you can check our articles here. Just make sure that the topic is set as "QuickBooks Online."

 

Don't hesitate to drop a comment below if you have other questions. I'm always happy to help. Take care!

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