Matching bank transaction

Welcome to the Community, Kts.

I’m here to share information regarding the transactions that don’t show up when trying to match them in your QuickBooks Online (QBO) account.

There are a few reasons why a particular transaction does not show up when you’re matching your transactions using the Find Match feature. Here are some of the reasons why:

• The dates and amounts don’t match.
• The payment has been reconciled.
• Issue within the multicurrency exchange rates
• It has already been matched.
• Transaction may be older than six months.
• The payment's bank account and the match's bank account are different.

Once you have confirmed everything, you can utilize the Find Match option. Refer to this article for a complete guideline: Categorize and match bank transactions in QuickBooks Online. 

Additionally, these articles may be helpful to you if you intend to reconcile your account:

• Reconcile an account in QuickBooks Online
• Learn the reconcile workflow in QuickBooks

Don’t hesitate to come back to us if you have further questions about matching your transactions in QBO. I’ll be happy to assist you at any time. Have a good one!