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Jun 24, 2023 5:23 PM UTC
Question

Maybe I unintentionally canceled a transaction how can I recover it

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1 reply

Jun 24, 2023 9:09 PM UTC

Hi Kuma.

 

Currently, we're unable to recover a cancelled transaction in QuickBooks Online. I know how beneficial it is for you to retrieve unintentionally revoked transactions.

 

However, if you have recorded this entry previously and deleted it accidentally, you can retrieve the info by viewing the Audit log. From there, take note of the details and then recreate the entry.

 

Here's how:

  1. Click the Gear icon and then select Audit log.
  2. Narrow your search by picking a detail on the User, Date Changed, and Events dropdown.
  3. Hit View.
  4. Take note of the info.

 

Once all is good, you can then recreate the transaction in QuickBooks. Please see this article for reference: Use audit log to re-enter deleted transactions.

 

Do you also want to connect online banking and manage your daily cash flow in and out of your business? Take a look at these articles to learn more:

 

 

Let me know if you have more QuickBooks concerns. I'm always here to back you up. Stay safe, and more power to your business!