Skip to main content
A
AaronCGA
November 3, 2023
Question

Months of Transactions Randomly Disappeared This Morning

  • November 3, 2023
  • 1 reply
  • 0 views

I signed up to QuickBooks Self Employed 4 days ago to make my book keeping easier.

 

I connected my bank and then updated my older transactions (which was difficult in itself - the system for uploading .csv files seems faulty to me).

 

Now this morning, for some unfathomable reason, any older transactions in my expenses account before 90 days have suddenly disappeared. Bare in mind I've painstakingly input all the receipts and categorised/updated everything for about 30 hours this week.

I was super excited to get started with a new system having previously been using a spreadsheet but now I'm considering Xero.

Can anyone help please?
Aaron

1 reply

G
GeorgiaC
November 3, 2023

Hi Aaron, thanks for joining the Community

 

It isn't great to see you've been having trouble with the banking in QuickBooks. 

 

Checking your account on our system, I can see that there are currently 340 reviewed transactions dating back to 07/04/2023.

 

Please try logging in via the web and set the drop-down options on the Transactions view to Type: All - Account: All - Date: All to view these. 

 

If you still don't see these here, please specify which bank provider the missing transactions are relating to. Thanks!

Terms & ConditionsAccessibility statement