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February 7, 2023
Question

My app isn't matching receipts to transactions anymore, but when I log in to my account on the browser, I am able to do this, is there any way to fix this? Thankyou

  • February 7, 2023
  • 1 reply
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1 reply

February 7, 2023

Hi info-greencroftl, thanks for joining the Community 🙂 - we're unaware of any issue with this; please try uninstalling and reinstalling the app, and then check the steps listed here to match the transaction on the app. If you're still unable to locate the match after this, please get back to us below with the version of the app that you're using (iOS or Android).