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alisonpeet001
April 14, 2021
Question

My data has been transferred from Wave but all my sales have come over as expenses - I can’t work out how to change it can anyone help?

  • April 14, 2021
  • 2 replies
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2 replies

G
GeorgiaC
April 14, 2021

Thanks for joining us here on the Community, alisonpeet001 🙂

 

When checking the account 'detail type' within the Chart of Accounts (Cog > Chart of Accounts), does Wave show listed here as a current account or credit card? 

Fiat Lux - ASIA
Fiat Lux - ASIA
April 14, 2021

@alisonpeet001 

How did you migrate data from Wave? If you are using QBO Simple Start, you are unable to purge it but open a new blank QBO account.

https://quickbooks.grsm.io/UK

 

G
GeorgiaC
April 14, 2021

 

Hi alisonpeet001, If the account is within 90 days of the subscription start date you can wipe this by following the steps below:To purge the data, follow the steps listed below:

  1. Log in to your QuickBooks Online account and select the Dashboard tab
  2. Change the URL to remove /homepage and replace with /purgecompany
  3. The next screen will provide a summary of the items to be deleted.
  4. Type the word “YES” once the data gets deleted, then click OK.
  5. Click Wipe Data once your selections are complete.
  6. Once the deletion is complete, you will be rerouted to your home page

You can then re-import the data from Wave.

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