My invoice numbers have jumped 14 places and I have an 8nvoice with no number that won't delete. Help?

Let's get your invoice numbers in sequence, @usershartpm.

Let's perform the browser troubleshooting steps to resolve this unexpected behavior. Open your account using the incognito mode or a private browser. This browsing doesn’t store data and will help the page load without issues from temporary data.

Here's how:

• Press Ctrl + Shift + N (Google Chrome).
• Press Ctrl + Shift + P (Mozilla Firefox).
• Press Command + Shift + N (Safari).

After that, delete and re-create the invoices that have no numbers. Refer to this article for the steps: Void or delete transactions in QuickBooks Online.

If the invoice numbers are working correctly, you'll want to clear the cache to start on a clean slate. This process helps the browser to fetch the latest version of the webpage and a faster browsing experience.

That'll do it. Feel free to also browse this link here in case you need help with other customer-related tasks: Topics about your company's income and customers.

Should you have questions or concerns with invoices? Drop them below and I'll be happy to assist you. Take care and stay safe.