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January 28, 2024
Question

My invoices and estimates won’t send I’m getting a “Delivery issue” message, how do I change this

  • January 28, 2024
  • 1 reply
  • 0 views
I can’t send my invoices

1 reply

January 29, 2024

I appreciate reporting this Delivery issue message when sending invoices and estimates, info-yorkshireba.

 

I'm here to ensure this gets sorted out.

 

Let's double-check if the email address is correct. If it's accurate, let's perform some troubleshooting steps to fix the issue.We can begin by logging into your QuickBooks account in a private or incognito window. Private browsing does not use extensions and prevents browsing history from being saved in the cache. Please use these keyboard shortcuts:

 

  • Google Chrome: Ctrl + Shift + N
  • Safari 11 or newer: ⌘ + Shift + N
  • MS Edge and Firefox: Ctrl + Shift + P
  •  

If it works, go back to your default browser and clear the cached files. Otherwise, switch to another supported browser if the issue persists.

 

In addition, I'm adding this article for instructions on how to fix email delivery issues: 3 solutions for when customers aren't receiving your emails

 

If there's anything else you need help with managing sales forms, please let me know by adding a comment below. I'm here to assist you in any way I can. Take care!