Skip to main content
Nov 13, 2020 2:04 PM UTC
Question

My QuickBooks app has deleted all my contacts and previous invoices, how do I get them all back? Can any one help?

Original commenter did not share additional details

1 reply

Nov 13, 2020 3:23 PM UTC

Hi abhelectricalser, 

 

Thanks for your post!

 

It shouldn't be possible for saved data to be deleted, please first check that you're signing into the correct account and using the correct app for your subscription - for QuickBooks Self-Employed subscriptions this will appear as 'QuickBooks Self-Employed', for QuickBooks Online accounts this will appear as 'QuickBooks Accounting'. 

 

Please also check that the page you're viewing doesn't have any filters set, e.g. to only show invoices for the current tax year. 


Please get back to us below if you're still unable to see these! 🧐