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November 22, 2021
Question

My quickbooks on line does not search name, transactions or amounts, i.e. it returns no result???

  • November 22, 2021
  • 1 reply
  • 0 views
searching transactions on quickbooks on line produces no result??

1 reply

JhonPaulC
November 22, 2021

Hi, @charles9.

 

Let's perform some browser troubleshooting steps and get your search function working fine again.


Here’s how to perform browser troubleshooting:

  1. Restart your browser.
  2. Use other browser like Incognito.
  3. Clear your browser’s cache and browsing history.

Also to add up, I’ve got you this article that’ll assist you more in troubleshooting your browser.
Troubleshooting browser problems

 

If the problem persist, I encourage contacting our QuickBooks Customer Care .This way, they can investigate further why you can't search names and transactions and help you from there.

 

I'll be here if you have other questions. Let me know in the comment section and I'd be happy to back you up. Have a wonderful day ahead.