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sarah-notanother
Nov 28, 2022 12:44 PM UTC
Question

My sales are being counted twice. Once when the money hits my account and again when I mark the invoice as paid. But there is only 1 invoice and 1 payment.

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1 reply

GeorgiaC
Nov 28, 2022 12:55 PM UTC

Hi sarah-notanother, are you matching the manually marked invoice payment to the downloaded payment in the bank feed? If you add the payment from the bank feed instead, this will create an additional entry, duplicating the payment in the system. 

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