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Mar 2, 2023 1:35 PM UTC
Question

My snap receipts are not loading to the review screen

Original commenter did not share additional details

2 replies

Mar 2, 2023 1:58 PM UTC

Hi, Can't help I'm afraid but I'm getting the same today. Uploaded receipts through the app, and by importing pdf straight into Quicbooks online today and they just disappear and don't show for review. I've had it across 2 different companies all today so it looks to be general problem, not just you (or me!)

Mar 2, 2023 2:17 PM UTC

Hi gaughanjacquelin and Devio, thanks for posting - we're aware of an issue with uploaded receipts and our team are currently working to fix this. Please await further updates on our investigation with reference INV-84382 via email. 🙂