My supplier info has disappeared when filling in an expense via the app. How do I restore these.

Thank you for visiting the Community today, danieldwoodhouse.

It can be challenging to deal with missing supplier data. Let me point you in the right direction to restore the list in your account. 

The option to automatically reinstate voided transactions or missing supplier data is currently unavailable in QuickBooks Online (QBO). To restore the information, head to the Expenses page and check if the name has a deleted status.

If it's inactive, click the Make active link to bring it back to the suppliers' list. This will ensure that you can add the name in the Payee field. and proceed with your accounting tasks.

To review the status:

1. Log in to QBO using a browser.
2. Go to the Expenses menu on the left panel and choose Suppliers.
3. On the Expenses page, choose the Suppliers tab to see all vendors and contractors added to your account.
4. Click the Gear icon ⚙ above the Action column and tick the Include inactive box to show all inactive lists.
5. From there, look for the supplier's name and tap the Make active link.

After performing these steps, recreate the expense. I suggest bookmarking this comprehensive article as an additional resource: Edit, delete, and restore list elements. It provides step-by-step instructions and screenshots for managing lists. 

In case the transaction details have been deleted, let's open the Audit Log report to get the information. Here's how:

1. Log in to QBO using a browser.
2. Go to the Gear icon at the top of your company to choose Audit Log under Tools.
3. This action will open a page that shows the list of activities performed in your company.
4. In the Event tab, look for the voided invoice and tap the View link to see more details. 
5. On the History of this transaction page, take note of the information.

After gathering all the data, recreate the expense. If you decide to bill your customer for the expense, you can browse this article for in-depth information on the process: Enter and manage expenses.

Additionally, you may find these links useful for organizing your expenses and managing other supplier-related activities.

• Enter and manage bills and bill payments in QuickBooks Online
• Create and record cheques in QuickBooks Online
• Billable expenses
• Expenses and suppliers

@danieldwoodhouse, reach out to me again if you have additional questions about restoring your supplier's information, lists, and transactions. I'll get back to help you the best that I can. Have a great weekend ahead.