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October 11, 2024

Hello and welcome to the Community, Tom. We're not aware of any current issues with missing invoices in QuickBooks.

 

To check for any browser issues that may be causing this, please try clearing the cache and Intuit-specific cookies on your browser, or open QuickBooks in a different web browser. 

 

Like most sites, we use your browser cache and cookies to run faster. But sometimes, these can also block web pages from loading as expected. It’s important to only clear Intuit-specific cookies, as this helps refresh website preferences that might be causing problems. Here's how-to on Chrome: 


1. At the top right, select the More ⋮ icon.
2. Select Settings.
3. Select Privacy and security.
4. Select Cookies and other site data.
5. Select See all cookies and site data.
6. Type 'intuit' in the search bar to find Intuit cookies.
7. Select Remove all shown or the trash can icon.
8. Restart Google Chrome for the changes to take effect.

 

Thanks for reaching Intuit support. We'll be here if you have further questions or require additional assistance.